Award winning entrepreneur, Krista T. Walsh shares her tips, tricks and techniques on increasing cash flow for businesses. Easy to read, simple instructions on how to collect outstanding debt.
Ideal for:
- Small Business Owners
- Accounts Receivable Staff
- Credit Managers
- Collection Agents
- Accountants
- Comptrollers
- Finance Department
Tips Include:
1. Finding Mr. Right- Hiring the Best Staff
2. The Four Cs of Extending Credit
3. Extending Credit
4. Creating Cash Flow
5. Keeping the Peace
6. Accepting Personal Cheques
7. Protecting Yourself - Credit Card Safety
8. Friend or Foe?
9. Credit Policy Musts
10. Effective Collection Techniques
12. The ABCS of Handling Excuses
13. Diffusing the Irate Customer
14. Debtor or Animal? Identifying the Debtor
15. Collecting During Christmas
BONUS - Personal Finance
16. Importance of Starting Young
17. Smarter Banking
18. Digging out of Debt
19. Identity Theft
20. Money Management Tips