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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1
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Barnes and Noble
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1
Current price: $62.95
Barnes and Noble
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1
Current price: $62.95
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*Product Information may vary - to confirm product availability, pricing, and additional information please contact Barnes and Noble
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
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