is a compelling book of stories sharing a life lived in health care. Written for health professionals, patients and caregivers, each chapter offers insight into how it feels to be a vulnerable patient. Poignant and provocative, this unique book highlights the patient and family experience and includes practical wisdom to inspire us all. Bird's Eye View should be on every healthcare training curriculum. This book opens the doorway to a new level of understanding of the health care journey. - Dr. Catherine Crock AM, The Royal Children's Hospital Melbourne, Professor, Deakin University There are few people with Sue Robins' breadth and depth of experience. There are fewer still with her insight. In Bird's Eye View, lessons are served up with unblinking eyes, a firm hand and a gentle heart. - André Picard, author of Matters of Life and Death This extraordinary book is a must read for health care clinicians, scholars, individuals and families. This manifesto calls for greater compassion and kindness from health care providers at every level. - Janice M. Bell, RN, PhD, Founding Editor, Journal of Family Nursing Sue Robins is a Canadian author and health care advocate. Her essays have been widely published in health care journals and newspapers, including the Canadian Medical Association Journal, The New York Times and The Globe and Mail. This is her first book.