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Barnes and Noble

Business for the 21st Century: Towards Simplicity and Trust

Current price: $54.99
Business for the 21st Century: Towards Simplicity and Trust
Business for the 21st Century: Towards Simplicity and Trust

Barnes and Noble

Business for the 21st Century: Towards Simplicity and Trust

Current price: $54.99
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Size: Hardcover

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Using 18 new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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