What happens on the night shift... Call Centres' are all the same. Loud, target driven environments of scripted speech and emotional shifts. Della lived her life by one word. Safe. She worked nights. She didn't do excitement. Everything and everyone had their place. Then Spencer Chandler-Wright walks onto her floor demanding answers to questions he had lost the right to ask. Spencer refused to believe Della could turn her back on all that she was. Now she lived her life by the Livity. He wanted her back but could he really get past all the changes? To love her was to accept her.