A practical manual for construction management that shows how to apply the rules contained in the contract to the documentation of problems throughout the construction process. The book provides the instruction needed to prepare effective, timely correspondence regarding project issues in a proactive and cooperative manner, without confrontation, through the application of the author's "PPRICK" principles. Throughout the manual, the author emphasizes how proper documentation helps reduces risk. Case studies are provided on extra work disputes and delay. The manual also contains an appendix with many sample letters that contractors can use to get their correspondence started for typical construction problems. Create a Contract "Rules" Checklist to help manage a project; overcome the fear of documenting problems; learn how documentation is essential to reduce project risk and maximize profits; improve your writing with simple keys for effective construction correspondence.