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Customer Experience 365: Daily Advice For Better Customer Service
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Barnes and Noble
Customer Experience 365: Daily Advice For Better Customer Service
Current price: $14.95
Barnes and Noble
Customer Experience 365: Daily Advice For Better Customer Service
Current price: $14.95
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Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis.
Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.
Filled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.
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More About Barnes and Noble at MarketFair Shoppes
Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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