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Barnes and Noble

Don't Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Optional.

Current price: $16.95
Don't Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Optional.
Don't Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Optional.

Barnes and Noble

Don't Take the Bait to Escalate: Conflict Is Inevitable. Being a Jerk Optional.

Current price: $16.95
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Size: Audiobook

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Turn conflict in your favor.
The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable?
Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk.
Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary—whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot.
When it comes to your current (or next) conflict, remember that resolution starts with de-escalation. This book will show you:
• Four factors you must not overlook
• Three mistakes you must not make
• Fourteen conflict-resolution skills you can quickly master, and
• Thirteen easy-to-use tactics and tricks
When facing conflict, you don’t have to choose between running away and an ugly confrontation. This book offers you a winning game plan. You’ll handle conflicts with faith and confidence—and perhaps even a touch of eagerness. Loving your enemy starts here.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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