Learn the differences between therapy and coaching. Observe how what we experience in our lives turn into patterns that influence our present and future. Explore and reflect on the qualities of an effective advocate. Consider real-world case studies to understand what happened to people when they went: the problems they came in with, the discussions that were had, and how things changed as a result. Use reflection questions throughout the book to help you identify qualities important to you in a coach, and to help you pinpoint potential issues for discussion.