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Barnes and Noble

Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement / Edition 1

Current price: $39.99
Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement / Edition 1
Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement / Edition 1

Barnes and Noble

Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement / Edition 1

Current price: $39.99
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The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.
  • Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
  • Test Implement: Implement these actions on a trial basis to determine their effectiveness.
  • Standardize: Ensure that useful actions are preserved.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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