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Barnes and Noble

From customer to user: - crack the most significant challenge business

Current price: $11.04
From customer to user: - crack the most significant challenge business
From customer to user: - crack the most significant challenge business

Barnes and Noble

From customer to user: - crack the most significant challenge business

Current price: $11.04
Loading Inventory...

Size: Audiobook

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This book will enable you to crack the most significant challenge in business: applying and maintaining a constant outside-in perspective.Stop focusing on customers and expand your worldview to users. All you have to do is fulfil the needs of users.Following user needs creates a new compass for your business to navigate by. Based in Shanghai, Jacob Johansen facilitates the transformation of brands and organizations. This book builds on his experiences remaking some of the world's most influential companies. In "From Customer to User," he shares his provoking and groundbreaking principles for the business organizations of the future.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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