Leading-edge organizations have discovered that fun can—and does—translate into bottom line success. By harnessing the power of fun, companies find they can better retain employees and customers, motivate teams, improve productivity, increase innovation, and create a sense of community. Leslie Yerkes details precisely how eleven successful companies—including Southwest Airlines, Pike Place Fish, Isle of Capri Casinos, EmployEase, and Prudential—have integrated fun into the normal course of business. This new edition provides updates on how these same companies have grown, prospered, and continued to thrive—in spite of national tragedies, natural disaster, growing competition, and changing economic conditions—in part because of the culture they have created through what Yerkes calls "The Fun/Work Fusion." Yerkes illustrates eleven principles—from capitalizing on the spontaneous to hiring good people and getting out of their way—that will inspire you to inject a sense of playfulness and joy into your workplace. Full of real-life examples, strategies, ideas, resources, tools, tips, and techniques, Fun Works will help any company in any industry become a place where people love to work.