This book is written to discuss the processes followed by the recovery and legal recovery officers, the customer visits and etiquette, problem faced by the recovery team/legal recovery team, importance of legal recovery team, interviews of recovery experts in filed and how to deal with the customers for the recovery of amounts, what should defaulter do etc. This book can be a guide for every person who wishes to make his/her career in the recovery filed/legal recovery filed and/or as a general guide for understanding the work of legal and recovery department of the Financial Institution.