How often have you made a successful presentation one day and the next day made a complete mess of the same material? If your delivery of presentations is all too variable, don't despair—help is at hand. This book shows you how successful spoken communications work within a simple and executable framework of rules and techniques, and reveals how to avoid the pitfalls that exist to undermine your efforts. Expert advice, illustrated with a host of relevant examples, will ensure that you'll have no more problems making impressive presentations each and every time.