Home
It's Hard to Find Good Help These Days: A customer service manual for businesses
Loading Inventory...
Barnes and Noble
It's Hard to Find Good Help These Days: A customer service manual for businesses
Current price: $29.95
Barnes and Noble
It's Hard to Find Good Help These Days: A customer service manual for businesses
Current price: $29.95
Loading Inventory...
Size: OS
*Product Information may vary - to confirm product availability, pricing, and additional information please contact Barnes and Noble
It's Hard to Find Good Help These Days is a realistic guide to providing outstanding customer service. Rather than a boring layout of a typical business manual, this book provides guidance via entertaining vignettes based on actual experiences Murdock had as a customer. Hop from story to story while you learn what each professional did right and/or wrong.