Benefits Contents Introduction to the Third Edition 1 A Guide to Action for Professional Learning Communities at Work™ 2 A Clear and Compelling Purpose 3 Building the Collaborative Culture of a Professional Learning Community 4 Creating a Results Orientation in a Professional Learning Community 5 Creating a Focus on Learning 6 Creating Team-Developed Common Formative Assessments 7 Responding When Some Students Don’t Learn 8 Hiring, Orienting, and Retaining New Staff 9 Resolving Conflict and Celebrating in a Professional Learning Community 10 Implementing the PLC Process Districtwide