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Level 3 Customer Service Specialist
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Barnes and Noble
Level 3 Customer Service Specialist
Current price: $29.50
Barnes and Noble
Level 3 Customer Service Specialist
Current price: $29.50
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Size: OS
*Product Information may vary - to confirm product availability, pricing, and additional information please contact Barnes and Noble
Level 3: Customer Service Specialist
has been designed and written to support those studying for the Level 3 Customer Service Specialist Apprenticeship and also the Level 2 Customer Service Practitioner Apprenticeship and other, similar, Level 2/3 Diplomas and Certificates in Customer Service.
The book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner.
The book is designed to match the modules of study in the apprenticeship standard and therefore make selective study very straightforward.
It is also intended that this book will become a valuable point of reference not only whilst studying for an apprenticeship, but also afterwards, with many areas of support and guidance appropriate and relevant to a career in Customer Service after the qualification has been achieved.
has been designed and written to support those studying for the Level 3 Customer Service Specialist Apprenticeship and also the Level 2 Customer Service Practitioner Apprenticeship and other, similar, Level 2/3 Diplomas and Certificates in Customer Service.
The book covers the theories and hypotheses covered in the syllabus of the qualifications and explains them in a plain and straightforward manner.
The book is designed to match the modules of study in the apprenticeship standard and therefore make selective study very straightforward.
It is also intended that this book will become a valuable point of reference not only whilst studying for an apprenticeship, but also afterwards, with many areas of support and guidance appropriate and relevant to a career in Customer Service after the qualification has been achieved.
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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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