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Managing High-Tech Services Using a CRM Strategy
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Barnes and Noble
Managing High-Tech Services Using a CRM Strategy
Current price: $180.00
Barnes and Noble
Managing High-Tech Services Using a CRM Strategy
Current price: $180.00
Loading Inventory...
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As high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company.
This book highlights issues and problem-solving applications including: