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Nationale Kundenbarometer: Messung von Qualität und Zufriedenheit
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Barnes and Noble
Nationale Kundenbarometer: Messung von Qualität und Zufriedenheit
Current price: $59.99
Barnes and Noble
Nationale Kundenbarometer: Messung von Qualität und Zufriedenheit
Current price: $59.99
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*Product Information may vary - to confirm product availability, pricing, and additional information please contact Barnes and Noble
Basierend auf der Stärken/Schwächen-Analyse bestehender Nationaler Kundenbarometer entwickeln die Autoren ein Kausalmodell für ein Schweizer Barometer, das fundierte und eindeutige Aussagen über Einflußfaktoren und Wirkungsweisen der Kundenzufriedenheit ermöglicht.
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More About Barnes and Noble at MarketFair Shoppes
Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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