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Barnes and Noble

Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships

Current price: $19.99
Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships
Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships

Barnes and Noble

Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships

Current price: $19.99
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Size: Audiobook

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explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of and expert in account development, and colleague Jacob Parks, this book provides insights from key rainmakers at firms like Accenture, IBM, and more into how they drive growth from existing relationships. is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts. Doing good work with existing clients is not enough to have them come back to you again and again. You must do more. This book explores the techniques and methods that leading professional service providers use to add value, cross sell, and drive recurring revenue from existing engagements. will help you turn one-and-done clients into some of your most exciting and lucrative relationships. It is a must-have for any professional who benefits from repeat business.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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