Writer and management expert Bob Lee lays out a comprehensive, easy-to-use road map for building a remarkable work environment, with committed and high-performing employees who are passionate about what they do. Incorporating the insight of more than two million employees across eighty countries, with additional material by Great Place to Work Canada CEO, Jose Tolovi Neto, this is a ground-breaking guide for managers on how to harness the power of trust and lead teams to achieve truly extraordinary business results