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Barnes and Noble

Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System

Current price: $109.99
Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System
Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System

Barnes and Noble

Role Competency Matrix: A Step-By-Step Guide to an Objective Competency Management System

Current price: $109.99
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This book discusses the Role Competency Matrix (RCM), a competency management system framework that helps organizations to quantify and manage workforce competencies and align them to business needs. An objective and transparent system for both employees and managers alike, the RCM helps managers make quantitative decisions to develop strategies for staffing needs, competency development, career progression and succession planning in the workforce. It also helps employees to identify the roles suited to their aspirations and capabilities and to take responsibility for their development.
“The right people for the right roles” is key to effective workforce management, and workforce competencies must be optimally deployed to improve productivity, enhance job satisfaction and reduce attrition. At the same time, information technology (IT) businesses are under constant pressure to respond quickly to the ever-changing technology and business trends. Although, some organizations take a myopic “hire and fire” approach, in order to succeed, an organization must continually upgrade its workforce’s competencies in line with new demands.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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