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Barnes and Noble

Sell the Brand First: How to Your and Create Lasting Customer Loyalty

Current price: $38.00
Sell the Brand First: How to Your and Create Lasting Customer Loyalty
Sell the Brand First: How to Your and Create Lasting Customer Loyalty

Barnes and Noble

Sell the Brand First: How to Your and Create Lasting Customer Loyalty

Current price: $38.00
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Size: Hardcover

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A brand has the tremendous power to create a positive experience that will resonate with your customers. So why do you-and most other salespeople- focus on selling your product or service, but not on selling your brand?
Sell the Brand First
reveals a fresh, highly effective way to close the sale: by selling to your customers from brand strength. Corporate trainer and brand selling specialist Dan Stiff shares his proven Brand Staircase Method-a four-step process that shows you how to hone in on your customers' mind-sets, create sales pitches based on how your brand fits into your consumers' lifestyles, and fully satisfy the trade buyers' needs and expectations.
Even the most experienced salespeople tend to simply adopt their marketing department's version of their brand. Stiff helps you become a “Brand Ambassador” by making your brand your own, finding the emotional connection between your customer and your brand, and speaking “Brand Language” to serve buyers' needs. The Brand Staircase gives you the tools you need to
Discover the inherent value in your brand and sell from it
Avoid “hollow brand promises” and break through the “glass ceiling of price”
Build on marketing efforts to leverage your brand's identity and positioning in the marketplace
Stiff illustrates key points through practical selling experience at NCR, DeWALT, and Black & Decker. He combines that knowledge with engaging real-life case studies and proven examples from Fortune 500 companies within multiple industries. His sample dialogues and common brand examples in the marketplace make selling the brand come alive.
Whether you're selling B2B or B2C, or you're a sales manager leading the charge,
will change the way you look at selling and the way you sell for the better-and for good!

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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