Kris, Tamara, Frauke, and Wolf are four friends who are drifting through their twenties, underemployed and unfulfilled. Sick of being treated badly at work, they decide to start a business of their own: Sorry, an agency that brings the human touch back to corporate life by offering to apologize to those who’ve been unjustly accused, unfairly dismissed and otherwise mistreated. The corporate clients are more than happy to let someone else handle their emotional dirty work, making Sorry an instant success. But one client hides a darker agenda. Expecting an ordinary apology job, Wolf is dispatched to the scene of a crime. In an abandoned apartment, there is a dead woman nailed to the wall. Then his phone rings and the nightmare begins: The client wants to make sure his apology is properly delivered.