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Barnes and Noble

The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions / Edition 3

Current price: $46.95
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions / Edition 3
The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions / Edition 3

Barnes and Noble

The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions / Edition 3

Current price: $46.95
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Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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