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The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 1
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Barnes and Noble
The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 1
Current price: $74.95
Barnes and Noble
The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 1
Current price: $74.95
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This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.
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