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The Customer-Driven Company: Moving from Talk to Action / Edition 1
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Barnes and Noble
The Customer-Driven Company: Moving from Talk to Action / Edition 1
Current price: $24.99
Barnes and Noble
The Customer-Driven Company: Moving from Talk to Action / Edition 1
Current price: $24.99
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Rated by
Fortune
Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
Fortune
Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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