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the Customer Is an A**Hole: Spilling Tea on Reality of Behavior
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Barnes and Noble
the Customer Is an A**Hole: Spilling Tea on Reality of Behavior
Current price: $15.99
Barnes and Noble
the Customer Is an A**Hole: Spilling Tea on Reality of Behavior
Current price: $15.99
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Size: Paperback
*Product Information may vary - to confirm product availability, pricing, and additional information please contact Barnes and Noble
Welcome to the harsh reality of customer behavior. We all live by the golden rule "The Customer is Always Right" but the truth is, they are not. In this book we breakdown the customer from the rudest to the kindest. We also talk about those ugly, defamitory reviews and the effect they have on business and how the bond between the customer and the staff is broken. Its time we show the customer that they are NOT always right. They are an A**hole!
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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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