2011 Benjamin Franklin Award winnerSustainability recognizes that organizational decisions concern more than just the bottom line. The societal and environmental impacts of decisions must be considered, as well. Most water utilities incorporate some sustainability principles and practices in their day-to-day operations-even if they don't realize it.The Green Utility: A Practical Guide to Sustainability provides ideas, plans, and tools to make it easy for your water utility to reduce negative effects on the environment, maximize positive impact in the community, and keep delivering water at a cost that reflects its value andallows everyone to receive all they need. The book is meant to inspire and encourage you to quickly take important steps in your own organization to "go green" and become a champion of sustainability in your community.