The position of Notary Public requires first-class communication skills. Lisa D. Sweeting, the owner of Signature Line Notary Services, shares her expertise in different facets of communication. This knowledge was accumulated during her 35-year career as a Customer Service manager for a Fortune 100 company, coupled with her 18 years of owning and operating a successful notary company. After reading this book, you can expect: To have improved verbal, non-verbal, and written communication skills To understand the different types of customers To have a better understanding of how to handle notary signers with special needs To have more awareness of marketing communication An introduction to notary audio-visual communication Hints on managing notary hiring entities To understand the limits of social media in notary marketing To learn tactics in handling a difficult business conversation To know the importance of self-communication BONUS: Communication exercises to practice your skills