Thousands of books about business and leadership are published every single year, but we seldom have time to digest that knowledge, let alone put it all into action. Organisational change is rarely simple, but makes the process as clear, accessible, and practical as possible. Through simple, jargon-free language, the TLC system helps you bring your peoples' heads and hearts together on the journey towards a new and better normal. With practical insights from fourteen areas of research and practice, developed the TLC system to create lasting change in even the most resistant, dysfunctional organisational cultures. It has succeeded in IT consultancies, yogurt factories, flying trapeze schools (seriously), telecommunications providers, schools, accounting firms, renewable energy companies, recruitment firms, real estate agencies, and more.  Now, Benny and the good people at BIG Change share the TLC dynamic coaching system to help companies of all shapes and sizes reach their full potential.