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Barnes and Noble

Watch Your Language: Why Conversations Go Wrong and How to Fix Them

Current price: $18.95
Watch Your Language: Why Conversations Go Wrong and How to Fix Them
Watch Your Language: Why Conversations Go Wrong and How to Fix Them

Barnes and Noble

Watch Your Language: Why Conversations Go Wrong and How to Fix Them

Current price: $18.95
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Size: Paperback

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makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique "talking heads" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal: Short digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life – from your partner, parents and children to your colleagues, boss and neighbours.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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