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Barnes and Noble

Winning Customer Loyalty: Loyal Employees Attract Loyal Customers:

Current price: $9.99
Winning Customer Loyalty: Loyal Employees Attract Loyal Customers:
Winning Customer Loyalty: Loyal Employees Attract Loyal Customers:

Barnes and Noble

Winning Customer Loyalty: Loyal Employees Attract Loyal Customers:

Current price: $9.99
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One of the biggest misconceptions about company loyalty and employee retention is that he or she is loyal because they have worked for the company for many years and thusly advocates the employee brand. This is the first mistake that most companies and business professionals make.
This book teaches you how to develop opportunities in a global, ever-changing business environment. The book provides insightful suggestions about how companies can create a culture of active listening to engage their most valuable resource: people, whether they are customers or employees. By building respectful relationships and strengthening those connections through the techniques Painter describes, any organization can position itself for sustained growth.One of the biggest misconceptions about company loyalty and employee retention is that he or she is loyal because they have worked for the company for many years and thusly advocates the employee brand. This is the first mistake that most companies and business professionals make.
This book teaches you how to develop opportunities in a global, ever-changing business environment. The book provides insightful suggestions about how companies can create a culture of active listening to engage their most valuable resource: people, whether they are customers or employees. By building respectful relationships and strengthening those connections through the techniques Painter describes, any organization can position itself for sustained growth.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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