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Barnes and Noble

Workbook Ten of the Business Essentials Series: Simply Brilliant Customer Service

Current price: $16.48
Workbook Ten of the Business Essentials Series: Simply Brilliant Customer Service
Workbook Ten of the Business Essentials Series: Simply Brilliant Customer Service

Barnes and Noble

Workbook Ten of the Business Essentials Series: Simply Brilliant Customer Service

Current price: $16.48
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This is about having the right people on the bus. It starts with you however so you'll learn how to maximise your own skills and then you will attract and retain the right people. When you understand how the TEAM is the most important part of your business and what needs to be done to achieve the very best from yourselves and others you are well on your way to becoming a better manager of this invaluable resource.

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Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.

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