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Your Customer Service Matters: 5 simple steps to a great customer service company
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Barnes and Noble
Your Customer Service Matters: 5 simple steps to a great customer service company
Current price: $13.49
Barnes and Noble
Your Customer Service Matters: 5 simple steps to a great customer service company
Current price: $13.49
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Great Customer Service is not a given in today's business environment. In order to truly thrive in today's climate you must provide outstanding service. My book will give you a quick guide on what to focus on to engage and train your team to provide great customer service. The principles and guidelines that I have learned over the past 25 years are shared with you in a concise guide to building your customer service organization.
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More About Barnes and Noble at MarketFair Shoppes
Barnes & Noble does business -- big business -- by the book. As the #1 bookseller in the US, it operates about 720 Barnes & Noble superstores (selling books, music, movies, and gifts) throughout all 50 US states and Washington, DC. The stores are typically 10,000 to 60,000 sq. ft. and stock between 60,000 and 200,000 book titles. Many of its locations contain Starbucks cafes, as well as music departments that carry more than 30,000 titles.
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