Hairy Situations is the first book on crisis management and disaster planning specifically written for the pet care industry. Hairy Situations: ? Describes crises that can happen in the pet care industry and how disasters affect these businesses differently from companies that deal with papers or people. ? Lists detailed ways to mitigate crises and prevent disasters. ? Provides a roadmap that will guide you in preparing a disaster binder for your pet care business. ? Uses an all hazards approach to crisis response that will help you become better able to recover physically, financially and emotionally from disaster. This book is a must read for everyone involved in: ? canine day cares ? pet boarding facilities ? kennels ? pet sitting companies ? veterinary clinics ? pet stores ? any business that houses animals and needs to keep them safe Sonya Wilson began working with dogs at a very early age, standing with her four-legged siblings at the fence and barking at sanitation workers. The strategy was successful; and she has lived with dogs ever since. A descendant of early Texas settlers, Sonya earned a Bachelor of Science degree in Elementary Education from Texas A&M University and holds a lifetime teaching certificate. Ms. Wilson has been training dogs since 1990. In 2002, she opened Austin, Texas' first completely kennel free canine daycare, Southpaws Playschool. Sonya trains pet professionals and pet owners in pet first aid and emergency preparation and response through Four Legged First Aid, a program she originated in 2011. Sonya spends most of her time working with the dogs at Southpaws Playschool (including her own six random-bred dogs). Sonya's goal as a canine day care owner and trainer is to make a positive, loving impact on the dogs in her care.